claims management

claims management

Through many years of experience in handling transport damage and risk management, we support you in the processing, the determination of damage causes and support for the regulation of justified claims for transport damage incurred as part of our damage service.

Our efforts speed up the process, thereby reducing your time and reducing costs for internal processing. By taking the right measures, obtaining documentation, determining causes and managing the entire handling of the claim, disputes and lengthy legal proceedings can be avoided.

The handling of small damages up to complex damages are accompanied by our team up to the regulation. We accompany you from the first damage report, obtaining the necessary documentation, determining the cause, proactively initiating damage reduction measures up to the regulation of (authorized) claims.




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